Over the past six months or so, a series of class actions filed against HP over an inkjet printer firmware update have attracted a lot of attention. However, HP is also fighting a number of class actions related to it disabling but continuing to advertise a printer-installation technology called Smart Install on numerous LaserJet models.
NOTE FOR READERS: Actionable Intelligence has seen a lot of reader interest in and comments about articles discussing class actions filed against printer OEMs. Actionable Intelligence would like to note that such articles are written by analysts covering the printer industry, not class-action attorneys. We are not parties in any such litigation and cannot help you to be added as a plaintiff in a class action or ensure that you become a class member.