In September 2017, HP published a marketing flyer in which the OEM talked about the dangers of using clone, counterfeit, and remanufactured/refilled toner cartridges. About a month later, the European Toner and Inkjet Remanufacturers Association (ETIRA) responded to HP’s claims, criticizing the OEM for not differentiating between remanufactured cartridges and clones and counterfeits (see “HP