Australian Consumer Protection Commission Orders HP to Compensate Consumers for Firmware That Locked Out Aftermarket Ink

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Australian consumer protection officials have ordered HP to compensate customers who unknowingly bought HP inkjet printers with firmware that prevented the use of non-OEM ink cartridges. According to multiple media reports, including ChannelNews, Computerworld, and ZDNet, the Australian Competition and Consumer Commission (ACCC) said HP Inc. subsidiary HP PPS Australia Pty Ltd. failed to disclose to

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