HP Becomes the Latest to Face Class Action over ‘Session Replay’ Software on Its Website


Plaintiff Emir Balanzar has filed a class-action lawsuit against HP Inc. over its website’s use of “session replay” software to track user behavior. The lawsuit refers to the software as “spyware” that violates consumer privacy and the law—specifically, the Federal Wiretap Act and the California Invasion of Privacy Act. HP is hardly alone. Various legal

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