Clover’s Guidance on Firmware Updates Leverages Benefits, Limits Risk


In the printer supplies business, the issue of automatic firmware updates triggers reactions ranging from hair-pulling frustration over unexpected printer problems the updates can cause to furious class-action lawsuits accusing OEMs of using them to intentionally lock out compatible or remanufactured cartridges. OEMs say firmware updates are indispensable in maintaining printer security and functionality. Third-party

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