Lots of companies like to announce when they win awards. But three companies recently shared an industry award for doing something unique: they created an ecosystem for seat-based billing (SBB), a document-management software solution for managed print service (MPS) providers that proponents say is becoming increasingly important as print volumes decline. Clover Imaging Group (CIG),
Just days after it was created to provide business and performance support for dealers, Clover Technologies’ newly minted Clover Services Group has partnered with a company offering an online tool that tracks real-time customer satisfaction. The new Clover Services Group division (www.cloverservices.com) announced that it will offer the BoxScore customer satisfaction tool to its printer
Konica Minolta Business Solutions U.S.A has acquired a Michigan IT services company called Macprofessionals Inc. The company will become part of Konica Minolta’s All Covered IT services division. Neither company provided the financial terms of the acquisition. As its name suggests Macprofessionals Inc., based in Farmington Hill, MI, specializes in Apple platform consulting, procurement, and
It is a logical next step in Clover’s continued focus on dealer solutions and services. On May 21, Clover Technologies, the parent company of Clover Imaging Group (CIG), announced that it has formed a new division called division Clover Services Group. According to Clover’s press release about the new division, Clover Services Group “offers a suite
On May 14, Brother International Corporation announced that it has expanded its personalized print services and solutions offerings for customers at midsize to large businesses. The OEM says its solutions portfolio now includes translation services powered by thebigword, Secure Print+ for increased document security, a custom user interface that allows greater flexibility to make modifications,
On March 20, Konica Minolta Business Solutions U.S.A., Inc. announced that it has acquired Seattle, WA-based TechLine Communications, Inc., a systems integrator that specializes in the design and implementation of business information delivery systems, content integration, and process automation. Konica Minolta says the deal will boost its enterprise content management (ECM) capabilities. TechLine Communications is
On March 6, Konica Minolta, Inc. announced that the World Technology Network (WTN) has named the OEM’s Dispatcher Phoenix solution as a finalist in the IT software category of the 2017 World Technology Awards. New Jersey-based Konica Minolta Business Solutions U.S.A., Inc. developed Dispatcher Phoenix, an automated document distribution solution that allows users to customize
LMI Solutions has announced that it has partnered with nddPrint to be the exclusive distributor of nddPrint’s print management and managed print services (MPS) software in North America. Columbus, OH-based nddPrint North America, which is a subsidiary of Brazil-based NDDigital, is a provider of cloud-based solutions that include data collection, “follow me print” for printing
On February 22, Konica Minolta Business Solutions U.S.A., Inc. announced that it has acquired VioPoint, Inc., a provider of intelligent cyber security services based in Auburn Hills, MI. Konica Minolta says VioPoint’s team of cyber security experts will become part of its All Covered IT services division. In a company press release, the OEM explains
On February 13, Xerox announced its new MPS Essentials Suite, a managed print services (MPS) software solutions package aimed at providing its channel partners with the tools needed to help small and medium-sized business (SMB) customers improve their productivity. Xerox says the new MPS Essentials Suite provides secure authentication, mobile print functionality, advanced scanning capabilities,
