For more than 10 years, Dave Bishop had pursued a major international firm with the hopes that maybe his family-owned, Nebraska-based office-supply company might someday get a chance to pitch to the Fortune 1000 company. The door finally opened when the company invited Bishop Business Equipment and other vendors to develop proposals to standardize its
One new trend that MFP manufacturers have been eager to embrace is enabling voice commands. On June 4, Xerox announced that its AltaLink MFPs will support Gabi Voice, a voice-command solution aimed at improving information technology (IT) accessibility. Gabi Voice is a solution developed by Gabi Solutions and powered by IBM’s Watson artificial intelligence. According
Just days after it was created to provide business and performance support for dealers, Clover Technologies’ newly minted Clover Services Group has partnered with a company offering an online tool that tracks real-time customer satisfaction. The new Clover Services Group division (www.cloverservices.com) announced that it will offer the BoxScore customer satisfaction tool to its printer
It is a logical next step in Clover’s continued focus on dealer solutions and services. On May 21, Clover Technologies, the parent company of Clover Imaging Group (CIG), announced that it has formed a new division called division Clover Services Group. According to Clover’s press release about the new division, Clover Services Group “offers a suite
On May 14, Brother International Corporation announced that it has expanded its personalized print services and solutions offerings for customers at midsize to large businesses. The OEM says its solutions portfolio now includes translation services powered by thebigword, Secure Print+ for increased document security, a custom user interface that allows greater flexibility to make modifications,
On May 9, Canon Inc. announced that it has concluded a stock purchase agreement to acquire BriefCam Ltd., a developer and marketer of video content analysis (VCA) software that utilizes proprietary Video Synopsis technology. Canon says the transaction will be completed after it is cleared by regulatory authorities. The deal is part of Canon’s Excellent
On March 20, Konica Minolta Business Solutions U.S.A., Inc. announced that it has acquired Seattle, WA-based TechLine Communications, Inc., a systems integrator that specializes in the design and implementation of business information delivery systems, content integration, and process automation. Konica Minolta says the deal will boost its enterprise content management (ECM) capabilities. TechLine Communications is
Xerox has teamed with Cisco to strengthen businesses and government cyber-security by expanding protection and oversight of networked printers. In a recent blog post by Tracey Koziol, senior vice president of Xerox’s Workplace Solutions Business Group, Xerox announced that Cisco’s Identity Services Engine (ISE) now profiles more than 200 Xerox printers, including the ConnectKey-enabled VersaLink
On March 6, Konica Minolta, Inc. announced that the World Technology Network (WTN) has named the OEM’s Dispatcher Phoenix solution as a finalist in the IT software category of the 2017 World Technology Awards. New Jersey-based Konica Minolta Business Solutions U.S.A., Inc. developed Dispatcher Phoenix, an automated document distribution solution that allows users to customize
It has been a couple of months since we reported that a U.S. district judge ordered Imagetec’s lawsuit against Lexmark be transferred from the Northern District of Illinois to the Eastern District of Kentucky. Thus, we were curious to see whether the suit was transferred and what has happened since. The case was officially transferred
