HP may be close to settling a series of class actions that alleged the OEM disabled but continued to advertise its Smart Install technology in various LaserJet models (see “HP May Settle Class Actions over Disabled Smart Install Technology”). In contrast, it appears HP is girding itself up for a fight in a consolidated class action over an HP inkjet printer firmware update that caused certain third-party inkjet supplies to stop working last September. The OEM has filed a motion to dismiss the consolidated complaint.
NOTE FOR READERS: Actionable Intelligence has seen a lot of reader interest in and comments about articles discussing class actions filed against printer OEMs. Actionable Intelligence would like to note that such articles are written by analysts covering the printer industry, not class-action attorneys. We are not parties in any such litigation and cannot help you to be added as a plaintiff in a class action or ensure that you become a class member.